Kevin, the manager, is super informative and incredibly knowledgeable. Mariah and Kara were both very friendly and knowledgeable as well. I have been going on a weekly to biweekly basis, and everyone here is great. The experience of having access to music and videos during the infusion is great. And I love that the chairs recline and are comfortable. Highly recommended to anyone looking for natural/conventional therapies. I have found this therapy to be a lifesaver!